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Privacy Policy

Effective Date: May 1, 2024

Information of the Data Controller:

Jacks Smokehouse is operated by Jacks American Restaurant SL, with CIF: B92075639, and its registered address is CL/ Muelle Ribera Local 23-24-25, 29660 Puerto Banus, Marbella, Málaga. You can reach us at +34 952 813 625 or by email at banus@jacks-smokehouse.com

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1. Collection of Personal Data

At Jacks Smokehouse, we collect personal information, including name, email address, mobile phone number, and country of residence, through registration forms for our newsletter and reservation forms for our restaurant.

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Use of Personal Data

The collected information will be used for the following purposes:

  • Maintaining and improving the quality of the service provided.

  • Contacting the user if necessary to manage their reservation or respond to their inquiries.

  • Sending marketing communications and promotions for offers and other services, both from the same location and from locations under the parent company.

 

Legal Basis for Data Processing

The processing of personal data is based on the user's consent for the specific purposes described above.​

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2. Sharing Personal Data

  • Personal data may be shared with our other restaurants: Nomad, Max Beach, Bono beach, Alberts, Leone, Chow, Mumtaz, Joys, Navy, Jacks, Cibo, Kaleido, Cantina, Gaucho, and Metro, all with services managed by Management Multigestion SL.

  • Management Multigestion S.L is responsible for the processing and uses to which personal data are subjected, and by accepting this Policy, the USER agrees to the processing of their data for the purpose of receiving commercial communications from all our restaurants and establishments mentioned above to provide information about activities, items of interest, and general information about our services via email, SMS, or Whatsapp, as well as sending newsletters that may be of interest to the user (such as events, promotions, discounts, and offers).

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Additionally, data may be shared with third-party service providers that assist in the operation of the business, such as web analytics service providers, payment processing, and email marketing tools. All third parties are subject to confidentiality agreements and will only process data in accordance with our instructions.

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3. User Rights

The user has the right to access, rectify, delete, limit, or port their personal data at any time. To exercise these rights or for any questions related to data privacy, the user can contact us using the contact information provided above.

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4. Cookies

We use strictly necessary cookies on our website to ensure its proper functioning.

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5. Purpose of Data Collection and Use

The personal information we collect is used to process reservations, manage customer inquiries, provide marketing communications based on user preferences, and improve our services. We ensure that your data is processed securely and only for the intended purposes, in compliance with GDPR.

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6. Changes to the Privacy Policy

We reserve the right to update or modify this privacy policy at any time.

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7. Data Retention and Security

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Security measures are implemented to protect your data from unauthorized access, loss, or disclosure.


 

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