TERMS & CONDITIONS
Effective Date: September 24, 2024
By accessing and using this website, you agree to comply with the following Terms & Conditions. Please read them carefully before using the site. These Terms & Conditions apply to Jacks Smokehouse, operated by Jacks American Restaurant SL.
​
1. IDENTIFICATION DATA
-
Domain Name: banus.jacks-smokehouse.com
-
Trade Name: Jacks Smokehouse
-
Company Name: Jacks American Restaurant SL
-
CIF: B92075639
-
Telephone: +34 952 813 625
-
Email: banus@jacks-smokehouse.com
-
Address: C/Muelle Ribera 22-24, 29660 Puerto Banús, Marbella, Málaga
​​
2. INTELLECTUAL PROPERTY RIGHTS
All content on this website, including programming, editing, compilation, designs, logos, text, and/or graphics, is the exclusive property of Jacks American Restaurant SL, or licensed by authorized third parties. Such content is protected by intellectual and industrial property regulations. Unauthorized use, reproduction, distribution, or commercial exploitation of any content from the website is strictly prohibited without prior written authorization from Jacks American Restaurant SL.
​
Designs, logos, text, and graphics belonging to third parties that may appear on the website are the property of their respective owners, and their appearance does not imply any relationship, endorsement, or sponsorship. The operator of this website recognizes all intellectual and industrial property rights of the respective owners.
​
For any inquiries related to intellectual property rights, please contact us at banus@jacks-smokehouse.com.
​
3. DISCLAIMER OF LIABILITY
Jacks Smokehouse is not responsible for the accuracy, completeness, or legality of any information posted on this website by third parties or introduced through unauthorized manipulation. While we strive to maintain the website operational 24/7, interruptions may occur due to unforeseen factors such as technical issues, natural disasters, strikes, or force majeure events.
​
Cookies:
-
We use technical cookies to improve user navigation. These cookies are temporary and do not collect personal data. For more details, please refer to our Privacy Policy at banus.jacks-smokehouse.com.
-
Users can configure their browser to alert them when cookies are installed and to prevent their installation. Please refer to your browser’s help section for more information.
​
4. LINK POLICY
This website may include links to third-party websites. Jacks American Restaurant SL is not responsible for the content of third-party websites. If we detect that any linked content violates national or international law, morality, or public order, we will remove it immediately.
​
5. USER-GENERATED CONTENT
Jacks Smokehouse may allow users to post reviews, comments, or other content on its website. By posting content, users agree that:
-
They retain ownership of the content, but grant Jacks Smokehouse a worldwide, royalty-free, perpetual license to use, modify, and distribute such content.
-
The content must not violate intellectual property rights, defame others, or breach any laws.
-
Jacks Smokehouse reserves the right to remove any content deemed inappropriate or illegal without notice.
Users are fully responsible for the content they post. Any violation of these terms may result in the termination of the user's access to the website.
​
6. PRODUCTS OFFERED AND SERVICES
Jacks Smokehouse offers a range of food and beverage products, as detailed on our in-house menus, as well as the pdf available on our menu page. Prices for each item are clearly listed and include applicable taxes. Please refer to our online menu for a full list of items available for in-house dining.
​
7. PAYMENT AND CANCELLATION POLICY
Reservations at Jacks Smokehouse are subject to the following conditions:
-
Payment:
We accept payment in cash or by credit/debit card at the restaurant. All reservation payments are processed securely through our authorized payment provider. By completing a reservation transaction, you confirm that you are authorized to use the payment method and that the information provided is accurate. Upon completing an online reservation, a confirmation email will be sent to the user with the reservation details. -
Refund Policy:
Refunds are not available for reservations unless the reservation is canceled in accordance with the policy below or in the case of a technical issue or error on our part during the payment process. Any refunds will be processed through the original payment method used, and the refund timeline will depend on the policies of the third-party payment processor. -
Cancellation and Refunds:
For restaurant reservations, cancellations can be made without penalty up to 24 hours in advance. Late cancellations or no-shows may result in charges equivalent to a portion of the total reservation value or forfeiture of any pre-paid deposits.
For any inquiries related to payment or cancellation, please contact banus@jacks-smokehouse.com.
​
8. USER RESPONSIBILITIES
Users agree to:
-
Use the website and its services solely for lawful purposes.
-
Not post any content that is defamatory, illegal, offensive, or harmful to others.
-
Provide accurate and up-to-date information when making reservations or using other services.
Jacks Smokehouse reserves the right to terminate a user's access to the website if they violate these Terms & Conditions.
​
9. LIMITATION OF LIABILITY
Jacks American Restaurant SL is not responsible for any indirect, incidental, or consequential damages resulting from the use of the website or its services. This includes, but is not limited to, loss of revenue, data loss, or inability to access the website.
​
The website and its services are provided "as is," and Jacks American Restaurant SL makes no warranties, express or implied, regarding the availability of the website or the accuracy of its content.
​
10. GOVERNING LAW AND JURISDICTION
These Terms & Conditions are governed by the laws of Spain. Any disputes arising from the use of this website or its services will be subject to the exclusive jurisdiction of the courts in Málaga.
​
11. MODIFICATIONS TO TERMS & CONDITIONS
Jacks American Restaurant SL reserves the right to modify or update these Terms & Conditions at any time. Users will be notified of any significant changes via email or a notice on the website. Continued use of the website following such updates constitutes acceptance of the revised Terms & Conditions.
​
12. FORCE MAJEURE
Jacks American Restaurant SL will not be held liable for any failure to perform its obligations due to unforeseen circumstances beyond its control, including, but not limited to, natural disasters, strikes, war, or government actions.
​
13. PRIVACY POLICY
For more information on how we collect, process, and protect personal data, please refer to our Privacy Policy.
​
14. IP ADDRESSES AND STATISTICAL DATA
The servers on which this website operates automatically collect IP addresses and domain names of visitors. This information is used solely for statistical purposes and helps us improve the functionality of our website.
​
15. COMMUNICATION AND NOTIFICATIONS
All communications and notifications related to these Terms & Conditions should be directed to banus@jacks-smokehouse.com. We will respond to inquiries and concerns promptly.
​
By using the Jacks Smokehouse website, users agree to comply with these Terms & Conditions.
​